Welcome to our home

ABOUT US

OUR HOME, OUR VILLAGE, OUR PEOPLE

While Queenstown’s reputation is huge, we believe it is the small things that make the difference. Check In offers a personalised way to do holidays, one that invites you to slow down, dig a little deeper and stop for a chat. It’s a positive, collaborative approach to tourism and one that is underpinned by manaaki or hospitality.

We are profoundly influenced by the natural beauty of this place we call home, its essence runs deep within us. When community, businesses and visitors come together to appreciate what is on offer here, magic happens. We believe the best type of tourism happens when you experience and connect while you are here; and hold onto lifelong memories when you leave.

OUR STORY

The Check In story begins with family and a foundation of manaakitanga – a Māori term meaning ‘to deeply care for others and provide hospitality’. It is from this core value that sisters Karmela Rapata and Maria Rapata began Check In, drawing on a deeply ingrained culture and tradition of making everyone feel welcome.

Today, the Check In family has grown to include the many beautiful people who operate Queenstown’s most unique experiences and activities. Some of these you may have heard of, others you may not. Queenstown is our village, and we are proud to share the people and places that make this village our home.

A SPIRIT OF WARMTH, ENTHUSIASM AND HOSPITALITY IS INTERWOVEN WITHIN EVERY ASPECT OF CHECK IN’S SERVICE.

My Private Chef

Meet Chef Fabian

Queenstown Hikes

Meet Sarah & Sarah

Quality Homes

Meet Maria

Blue Kanu

Meet Karen Hattaway

Queenstown Wine Trails

Meet Lance Benseman

WHAT MAKES US DIFFERENT … OUR PEOPLE

Imagine traveling to a destination where your best friend has lived all their life. That’s exactly what Check In Queenstown is. We’re your friend away from home; here to showcase our beautiful home, offer a glimpse into local life, share unique and tailored experiences and facilitate a connection with our people.

Our offering centres around connecting customers with a range of local services, facilities, comforts and experiences; is anchored by free unbiased local advice; and is supported by a true local point of contact – our concierge service – a professional service and a friendly face.

Meet our people
OUR PURPOSE

Kaitiakitanga – Our purpose is to protect and share our home

Whānaungatanga – to leverage the interconnectedness of our village

Kotahitanga  -to support and unite the efforts of our people

Manaakitanga – To live the culture and tradition of caring for, and making all people, feel welcome

Check In

CHECK IN WITH US TODAY

Looking for personalised help with your Check In experience? Do you want to surprise someone with a unique and tailored service? Are you looking for local insight and want to hear a friendly voice? Send us a message – tell us a little about you and what we can help with and we’ll connect you with one of our beautiful humans.

MESSAGE US ON WHATSAPP